You can sign up, by filling the nomination form on our website or by calling us on 01362 562557. Alternatively, you can ask your doctor to change your nomination, or you can do this on the NHS app.

Anyone can sign up to Remedium Pharmacy regardless of where they live if it is in England. Depending on the distance, we will deliver your prescription free of charge or send it via a courier for free. We will personally deliver your medicines if you live up to 15 miles radius of the Pharmacy.

We could also post it if you live further than 15 miles or we could arrange to deliver in your area on specific days.

We are encouraging patient where possible and able to order their own medication, through the NHS app or using your GP website. However, we are happy to help if there is a need.

Please remember to order your medication, at least 7 days before you run out. This gives your surgery enough time to process the request and for us to dispense and deliver it to you.

Any new or urgent medication, received by 2pm, will be delivered on the same day, provided we have the medication in stock, or the following day. Our aim is to keep enough urgent medication such commonly prescribed antibiotics and regular painkillers. Whenever, if we are not able to dispense and deliver on the same day. We will contact you and give you the opportunity to have the prescription dispensed sooner elsewhere.

Please do not hesitate to contact us if you have any questions regarding newly prescribed medication or an acute prescription.

Yes, BUT we are happy to discuss other options on a need basis and work out the best solution for you. For example, if you have controlled medication, we would need a signature to confirm delivery, if you have fridge medications, we will need to hand them over to someone.

At Remedium pharmacy, we believe that everyone has different needs and require a different level of support with their medicines. However, dosette boxes might not be the best option for most people. Therefore prior to agreeing to start on  dosette boxes, we will do an assessment to discuss whether it is the right compliance support tool for you or explore other options with a potential referral for medication support.

You have a choice of where you have your medication dispensed. We will never nominate anyone without consent. We are unable to do so until someone provides us with your personal details. It could be a representative or your prescriber when they ask where to send your prescription or you must have completed our nomination form or calls us to nominate. If you are in doubt or have questions, please do call us on tel:01362 562557.

Prior to delivering your medication we will always give you a call to arrange to pay, either by remote card transfer or you can pay by cash when we deliver. We will always advise you the cheapest ways to pay for your medication. For example, if you are prescribed a cheaper item to buy over the counter or if you could benefit from a prepayment exemption card.